On arrival at the park, documentation will be required to support any
discount applied to your reservation.
To apply the Senior Citizen Discount, you must be a permanent Florida resident and 65 years or older.
To apply the Disabled Discount, you must be a permanent Florida resident and present a State or Federal 100% disability award certification or physicians documentation on arrival.
The discounts apply to only one campsite. They do not apply to multiple campsites for the same dates for the same primary occupant. They do not apply to cabins. The primary occupant listed on the reservation must present the appropriate documentation. Should the primary occupant not present documentation on arrival, park staff will re-calculate the fees and collect the balance.
All reservation charges are to be paid in full prior to arrival at the park.
Credit card payments are charged the full amount at the time that a reservation is made. Your monthly credit card statement will contain a billing under the name Florida State Parks. If you have questions about the reservation or billing please call customer service at 1-888-622-9190.
Changes and Cancellations
Changes to a reservation are processed through the Florida State Park Reservations Service by calling 1-800-326-3521. A $10.00 fee will be charged for changing the sites and/or dates on your reservation.
If you have arrived and registered at the park, changes to sites or dates for that reservation will be done without charge by the park. Site and date changes will depend on availability.
Cancellations may be made online at www.reserveamerica.com or by calling the Florida State Parks Reservations Service at 1-800-326-3521. A $17.75 fee will be charged for each reservation canceled up to the reservation start date. If you reserve multiple sites on consecutive days to make up a single stay, please take into consideration that the cancellation fee is applied to each reservation number.
If you cancel your reservation on or after the day of arrival you will also be charged the first night's use fee, in addition to the $17.75 cancellation fee.
If you are unable to arrive on the first day of the reservation, the park will hold the reservation until check-out time the next day (1:00 p.m. local time for campsites and 11:00 a.m. for cabins). After that time, if you have not called the park, directly, the park may no-show the reservation, cancel it, and refund the balance, less the first night's use fees.
In an effort to ensure fairness in reserving campsites and cabins, reservations made with a departure date beyond the 11-month advance reservations window may not be changed or canceled until 18 days after the reservation is made.